Philippe Guertin has more than 20 years of business Marketing experience providing advisory, implementation and operations support services to airport and solution providers with the airlines industry. Through his work in different international organization such as IATA (International Air Transport Association) Mr. Guertin became a reference in the Airlines and Airport Passenger Experience. He has held leadership positions at several large international Passenger Experience project, and most recently he led the expansion of North American and European Passenger services solutions offer by Plaza premium Group designed for Airports. Prior to that, Mr. Guertin use to counsel top Fortunes 500 companies such as Oracle, IBM, Deloitte & Touche, SAP, Accenture, and Unisys on their passenger solutions strategies. Mr. Guertin also worked with a large number of airports such as Mumbai Airport, Doha Airport, Bordeaux Airport, Copenhagen Airport, and much more. Mr. Guertin has a B.S.B.A. in Marketing from HEC Montreal University and is a Certified Public Relation (CPR) and Certified Aviation Management Professional (AvMP).