Aéro Montréal (“Aéro Montréal,” “we,” “our”) is committed to taking the necessary measures to comply with the principles and requirements regarding privacy and the protection of personal information under applicable legislation. This Privacy Policy (the “Policy”) applies to the services offered by Aéro Montréal, its affiliated organizations under the domain https://www.aeromontreal.ca/ (the “Site”) and the subdomains affiliated with our organization, including https://www.aerocompetitivite.ca/ and https://www.espaceaero.ca/.

Respecting your privacy is a priority for Aéro Montréal. Our goal is to ensure the confidentiality and security of the personal information you provide to us and to protect this information in accordance with applicable privacy laws. This Policy explains our privacy and security practices. In this Policy, personal information refers to information that can identify an individual, directly or indirectly.

By continuing to browse our Site, you agree and consent to the practices described in this Policy. If you do not agree with it, we ask that you do not use our Site.

We only collect the personal information necessary to provide you with our various services.

We collect personal information about you in the following situations:

• When you contact us (by email, phone, through our social media channels, by mail, or in person), we may collect your name, email address, mailing address, phone number, and the company you work for.
  This information allows us to provide the requested information, products, or services and to communicate with you regarding your inquiry.
• When you subscribe to our newsletter, we collect your name and email address in order to send you promotional emails about our activities and offers that may interest you.
  You can choose to update your preferences by following the “unsubscribe” link provided at the end of the email or communication received.
  We use this information to provide updates on current and future products and services or other developments related to our organization.
• When you register as a member of Aéro Montréal, we collect your name, professional contact details, company, position, and any other information necessary to manage your membership.
  This information is used to provide you with membership benefits, send relevant communications, and facilitate your participation in our network activities.
• When you participate in our events, we may collect your name, contact details, company, and any other relevant information related to your participation, including any dietary restrictions you share with us.
  This information allows us to manage your registration, provide logistical details, send event-related communications, and follow up after the event.
  Please note that photos may also be taken during these events.
• When you respond to a survey conducted by Aéro Montréal, we use the information collected to better understand how to improve our products and services (including through surveys conducted by us or on our behalf), develop and guide our activities and operations, and achieve other internal objectives.
• If you apply for a position at Aéro Montréal, we will collect your name, email address, and any other information you provide, including your professional background.
  We use this information to evaluate your application and respond to you.
• When you visit our website, we may automatically collect information through cookies.
  For more details, please refer to the section Cookies and IP Addresses below.
• When fees apply to access one of our services (for example, membership or participation in an activity), credit card payments are processed through a secure external platform.
  Aéro Montréal does not receive or store any credit card information.
  If you choose to pay by bank transfer or check, certain information will be collected to facilitate payment processing.

Generally, personal information about you will be collected directly from you.
However, we may collect personal information from third parties, as permitted by law.
We may also collect personal information to comply with applicable legal and regulatory requirements or for other purposes permitted by law.
We do not collect personal information for other purposes unless we obtain the consent of the individual concerned.

Confidentiality and Security of Personal Information

We will maintain the confidentiality of your personal information, and it will only be used in accordance with this Policy or applicable laws.

We have implemented reasonable security measures to protect your personal information from theft, loss, misuse, or alteration, including the use of firewalls and encryption technologies, as well as restricting access to personal information to employees who genuinely need it.

However, it is important to note that any information transmitted over the Internet may be intercepted by a third party. Therefore, we cannot be held responsible in the event of theft, loss, misuse, or alteration of any personal information transmitted over the Internet.

Retention of Personal Information

We retain personal information only for as long as necessary to achieve the purposes for which it was collected or to meet legal, regulatory, or business obligations.

When your personal information is no longer required, we will proceed with its destruction or anonymization, in accordance with applicable laws.

We ensure that our service providers comply with all applicable laws regarding the protection of personal information and implement contractual clauses imposing such obligations. For more information about the processing of our data abroad, please contact our Privacy Officer (whose contact details are provided below).

Anonymous technical data may be collected during your visits to the site. This may include, for example, the visitor’s IP address, browser type and operating system, domain name, pages viewed on the site, access time, referring website addresses, and other tracking cookies.

We use this data to administer and secure the site, improve the user experience, better understand visitor preferences, develop and enhance our services, and deliver personalized marketing content.

We will not attempt to link or match this anonymous technical data with identifiable personal information unless we have obtained your consent (or that of our service providers), or where permitted by applicable law.

We also use analytics service providers, such as Google Analytics. We invite you to consult these providers’ websites for more information about their privacy practices.

Except for cookies essential to the functioning of the site, you are free to accept or refuse the use of tracking cookies.

To modify your cookie settings, you can access our cookie management tool, available by clicking on the button at the bottom of the site.

You have the right to access, review, modify, and correct your personal information collected by us. To access, review, correct, or update your personal information, please contact our Privacy Officer using the contact details provided at the end of this Policy. We may refuse a request to modify information if we believe the change would violate a law or legal requirement or result in inaccurate information in our records.

Before granting access to your information, providing the personal data we hold about you, or making requested changes, we may ask for information to help confirm your identity and your right to access these details. In certain cases, applicable laws may require us to deny access to some or all of the personal information we hold about you, or to information that we may have destroyed, erased, or anonymized in accordance with our legal record-keeping obligations and best practices for personal data protection.

You may refuse or withdraw your consent to the collection, use, and disclosure of your personal information, or request the deletion of the personal information we hold about you, at any time with reasonable notice, subject to any legal or contractual requirements. However, if consent is refused or withdrawn, we may not be able to provide certain products or services. We will explain the consequences of deleting your information or withdrawing your consent upon receiving your request to assist you in making an informed decision.

If we are unable to grant you access to your personal information, we will inform you of the reasons, subject to any legal or regulatory restrictions.